Terms and Conditions

1. Scope

These General Terms and Conditions govern the booking and accommodation in the holiday apartments of Le rose di Marianne in Vahrn, Italy. Deviating conditions apply only if confirmed in writing.

2. Booking and conclusion of contract

By submitting an online booking/request and receiving our booking confirmation, an accommodation contract is concluded.

3. Prices and taxes

Prices are dynamic and displayed as a total price during the booking process.
The local tourist tax of the Municipality of Vahrn is charged separately and payable upon arrival.

4. Payment, deposit and balance

Deposit: 50% of the total price.
Balance: payable at check-in.
Payment methods: PayPal, credit card, cash, bank transfer.

5. Cancellation and no-show

Free cancellation up to 7 days before arrival (11:59 p.m., local time). Any deposit paid will be refunded in full.
From 7 days before arrival or in case of no-show: 50% of the total price will be charged; the deposit will be retained as a cancellation fee.
Early departure / shortened stay: unused nights will be charged at 100%.

6. Check-in / Check-out

Check-in from 3:00 p.m., check-out by 11:00 a.m. Deviations subject to prior agreement.

7. House rules and use

The apartments are non-smoking accommodations.
Pets: allowed on request.
Quiet hours: from 10:00 p.m. to 7:00 a.m.
Any damage must be reported immediately; guests are liable for damage they cause.

8. Occupancy and children

Maximum occupancy as stated in the apartment description.
Children aged 1–12 stay free of charge.
Baby cot available on request and subject to availability.

9. Liability

We are liable only for intent and gross negligence.
No liability is accepted for loss or damage to valuables; guests are advised to use any available security facilities.

10. Force majeure

In the event of force majeure (e.g. natural events, official orders), both parties may withdraw from the contract. Payments already made will be refunded, less any services already provided.

11. Data protection

Information on the processing of personal data can be found in our Privacy Policy at /en/privacy/.

12. Applicable law and jurisdiction

Italian law shall apply. Place of jurisdiction is Bolzano/Bozen or the statutory place of jurisdiction.

13. Severability clause

If individual provisions are or become invalid, the validity of the remaining provisions shall remain unaffected.